S91 AML & KYC Policy

Prevent Money Laundering

The S91 AML & KYC Policy is intended to help prevent money laundering and reduce the risk of the Platform being used for illegal financial activities.

Prevent Fraud

AML and KYC measures also support fraud prevention by allowing S91 to review identities, transactions and potentially suspicious activity when necessary.

Protect Users and the Platform

S91 applies these measures to help protect users and maintain a secure Platform environment while complying with applicable laws and regulations.

When KYC May Be Required

S91 may request identity verification (KYC) before allowing access to certain Platform services, including withdrawals. Users who do not complete requested verification may have limited access to certain features.

Government-Issued Identification

The KYC process may require a valid government-issued identification document to help verify a user’s identity.

Selfie Verification

S91 may request selfie verification as part of the identity verification process. This can be used together with other supporting information when verification is required.

Proof of Residential Address

Users may be asked to provide proof of their residential address as supporting documentation during KYC verification.

Verification of Payment Ownership

S91 may also require verification of payment ownership. This allows the Platform to review whether relevant payment information is associated with the appropriate user.

Deposits and Withdrawals

S91 may monitor deposits and withdrawals to identify unusual transaction activity and potential security or compliance concerns.

Buyback Transactions

Buyback transactions may be included in S91’s transaction monitoring activities to help identify suspicious or fraudulent behaviour.

Reward Claims

S91 may review reward claims where necessary as part of its measures for identifying unusual activity or potential abuse.

Unusual Transaction Patterns

Transaction activity may be monitored for unusual patterns that could indicate suspicious, fraudulent or otherwise prohibited behaviour.

Multiple Account Activities

S91 may monitor activity associated with multiple accounts. Such monitoring helps the Platform identify behaviour that may require further investigation or risk review.

Additional Supporting Documents

If suspicious activity is detected, S91 may request additional supporting documents to obtain further information before determining how to proceed.

Delayed Transaction Processing

S91 may delay the processing of a transaction while suspicious activity, verification information or potential risks are being reviewed.

Withdrawal Rejection

A withdrawal may be rejected where S91 identifies circumstances requiring action under its AML, KYC, security or risk review measures.

Temporary Account Freeze

S91 may temporarily freeze an account when suspicious activity is detected. This measure may be used while the relevant account activity is reviewed.

Suspension of Platform Access

Platform access may also be suspended when necessary. These risk measures are intended to protect both users and S91 from suspicious or fraudulent activities.

Transaction Records

S91 may retain transaction records for as long as required under applicable laws or for legitimate business purposes.

Verification Documents

Documents submitted for identity verification may also be retained for the period required by applicable laws or legitimate business purposes.

Cooperation with Regulatory Authorities

S91 reserves the right to cooperate with regulatory authorities when required by law. This forms part of the Platform’s approach to applicable AML and KYC compliance requirements.

Fraudulent or Illegal Activities

Users found engaging in fraudulent, illegal or money laundering activities may have their S91 accounts suspended or permanently terminated.

User Cooperation with Verification

When S91 requests verification or supporting documentation, users should provide the required information to complete the relevant review. Failure to complete verification may limit access to certain Platform services.

Policy Changes

S91 may update its AML & KYC Policy from time to time. Users should review the policy periodically to remain informed about the Platform’s current requirements.

Latest Policy Version

The latest version of the AML & KYC Policy will always be made available on the S91 Platform.

What does AML mean on S91?

AML means Anti-Money Laundering. S91 applies AML measures to help prevent money laundering, fraud and other illegal financial activities on the Platform.

What does KYC mean on S91?

KYC means Know Your Customer. It refers to identity verification measures S91 may require before users can access certain services.

When can S91 request KYC verification?

S91 may request identity verification before allowing access to certain Platform services, including withdrawals.

What documents can S91 request for KYC?

Verification may include government-issued identification, selfie verification, proof of residential address and verification of payment ownership.

What happens if I do not complete KYC?

Users who fail to complete requested identity verification may have limited access to certain S91 Platform features.

Does S91 monitor transactions?

Yes. S91 may monitor deposits, withdrawals, Buyback transactions, reward claims, unusual transaction patterns and multiple account activities to identify suspicious or fraudulent behaviour.

Can S91 ask for additional documents?

Yes. If suspicious activity is detected, S91 may request additional supporting documents as part of its risk review.

Can S91 delay or reject a withdrawal?

Yes. Where suspicious activity is detected, S91 may delay transaction processing or reject withdrawals as part of its protective measures.

Can S91 temporarily freeze an account?

Yes. S91 may temporarily freeze an account or suspend Platform access when suspicious activity is detected and further review is required.

How long does S91 retain KYC and transaction records?

S91 may retain transaction records and verification documents for as long as required by applicable laws or legitimate business purposes.

Can an account be permanently terminated for money laundering activity?

Yes. Users found engaging in fraudulent, illegal or money laundering activities may have their accounts suspended or permanently terminated.