S91 Privacy Policy
The S91 Privacy Policy explains how S91 collects, uses, stores and protects personal information when users access or use the Platform. S91 respects user privacy and handles information for legitimate business purposes, including account management, payments, withdrawals, identity verification, prize delivery, security and customer support. By using S91, users agree to this Privacy Policy.
Information We Collect
Account Information
When you create or maintain an S91 account, the Platform may collect information such as your full name, email address, phone number and date of birth where required. This information supports account creation and management.
Identity Verification Information
When identity verification is required, S91 may request an NRIC or passport, selfie verification, proof of address or other supporting documents. These details may be used to confirm identity and support Platform security requirements.
Payment and Withdrawal Information
S91 may collect information related to your selected payment method, transaction history and withdrawals. This information is used where necessary to process and manage financial transactions on the Platform.
Shipping Information
Where physical prize delivery is applicable, S91 may collect the recipient name, shipping address and contact number required to arrange delivery.
Information Collected Automatically
Device and Browser Information
When you use S91, certain technical information may be collected automatically, including device information, browser information and IP address.
Cookies and Platform Activity
S91 may also collect cookies, login records, usage activity and system logs while you interact with the Platform.
Why Technical Information Is Collected
Automatically collected information helps S91 improve Platform security and performance. It may also assist with understanding Platform activity and maintaining the reliability of its services.
How S91 Uses Your Information
Account Creation and Management
Personal information may be used to create and manage your S91 account and provide access to relevant Platform services.
Payments and Withdrawals
S91 may use transaction-related information to process payments and withdrawals associated with your account.
Identity Verification
Where verification is required, personal information and supporting documents may be used to verify your identity and help prevent fraudulent or abusive activity.
Physical Prize Delivery
Recipient and shipping information may be used when S91 needs to arrange the delivery of a physical prize.
Fraud Prevention and Platform Security
Information may be used to identify, prevent and respond to fraud, misuse or other abusive activities that could affect users or the Platform.
Platform Improvement and Notifications
S91 may use relevant information to improve its products and services and to send important Platform notifications.
Customer Support
Personal and account information may be used where necessary to respond to enquiries and provide customer support. S91 states that information will only be used for legitimate business purposes.
Data Security and Protection
Protecting Your Personal Information
S91 implements reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration or disclosure.
Online Security Limitations
Although S91 takes measures to protect user information, no online system can guarantee absolute security. Users should also take appropriate care when managing their account and personal information online.
Your Privacy Rights
Access Your Personal Information
Subject to applicable laws, you may request access to personal information held about you by S91.
Correct Inaccurate Information
You may request corrections when personal information associated with your account is inaccurate.
Request Deletion of Account Information
Subject to applicable laws and retention requirements, you may request deletion of your account information. Certain information may continue to be retained when required by law or for legitimate business purposes.
Withdraw Marketing Consent
You may request to withdraw marketing consent, subject to applicable laws and the relevant Platform processes.
Information That May Be Retained
Exercising a privacy request does not necessarily require S91 to remove every record immediately. Certain information may be retained when required by law or where S91 has legitimate business purposes for retaining it.
Updates to the S91 Privacy Policy
Changes to This Privacy Policy
S91 may update this S91 Privacy Policy from time to time to reflect changes affecting how information is handled on the Platform.
Latest Published Version
The latest version of the Privacy Policy will always be published on the S91 Platform. Users can review the current policy to understand how their information is handled.
S91 Privacy Policy FAQ
What personal information does S91 collect?
Depending on how you use the Platform, S91 may collect account details, identity verification documents, payment and withdrawal information, shipping details and automatically collected technical information.
Does S91 collect identity verification documents?
When required, S91 may request an NRIC or passport, selfie verification, proof of address and other supporting documents for identity verification.
Does S91 collect device and IP information?
Yes. Device information, browser information and IP addresses are among the technical information that may be collected automatically when using the Platform.
Why does S91 collect personal information?
Information may be used to manage accounts, process payments and withdrawals, deliver physical prizes, verify identities, prevent fraud and abuse, improve services, provide notifications and support users.
Does S91 sell my personal information?
No. According to this Privacy Policy, S91 does not sell personal information.
Who can S91 share my information with?
Where necessary, information may be shared with payment service providers, logistics partners, identity verification providers, professional advisers and government authorities where required by law.
How does S91 protect personal information?
S91 implements reasonable technical and organizational measures intended to protect information against unauthorized access, misuse, alteration and disclosure. However, no online system can provide an absolute security guarantee.
Can I correct inaccurate personal information?
Yes. Subject to applicable laws, you may request correction of inaccurate personal information.
Can I request deletion of my S91 account information?
Subject to applicable laws, you may request deletion of account information. Some information may still need to be retained where required by law or for legitimate business purposes.
Can I withdraw marketing consent?
Yes. Subject to applicable laws, users may request to withdraw their marketing consent.
Contact S91 About Privacy
Privacy Policy Questions
If you have questions about the S91 Privacy Policy, the collection or use of your personal information, or your available privacy rights, contact S91 Customer Support through the official communication channels.
Have Questions About Your S91 Privacy?
Contact official S91 Customer Support for assistance with questions about personal information, identity verification, data protection or your privacy rights.